Eastern State Hospital

Williamsburg, Virginia

 

PATIENT SATISFACTION SURVEY


Please complete this survey to help us serve you better

PLEASE CHECK THE APPROPRIATE BOX

Date:

  -- mm/dd/yy    (* required field)

Building:


  1. I feel/ felt free to express my opinions or concerns.

Strongly Agree
Agree
Neutral / Don't Know
Disagree
Strongly Disagree
Does Not Apply

  1. This hospital stay is helping/ has helped me to learn better coping skills.

Strongly Agree
Agree
Neutral / Don't Know
Disagree
Strongly Disagree
Does Not Apply

  1. I am/ was an active participant in my treatment planning.

Strongly Agree
Agree
Neutral / Don't Know
Disagree
Strongly Disagree
Does Not Apply

  1. I am helping/ helped to develop my discharge/ after care plan

Strongly Agree
Agree
Neutral / Don't Know
Disagree
Strongly Disagree
Does Not Apply

  1. I am being/ was treated with respect and dignity while in the hospital.

Strongly Agree
Agree
Neutral / Don't Know
Disagree
Strongly Disagree
Does Not Apply

  1. I feel/ felt better as a result of coming to the hospital.

Strongly Agree
Agree
Neutral / Don't Know
Disagree
Strongly Disagree
Does Not Apply

  1. The hospital has helped me feel hopeful about my personal recovery.

Strongly Agree
Agree
Neutral / Don't Know
Disagree
Strongly Disagree
Does Not Apply

  1. I am/ was given the information I needed about my illness.

Strongly Agree
Agree
Neutral / Don't Know
Disagree
Strongly Disagree
Does Not Apply

  1. I am/ was given the information I need about my medications.

Strongly Agree
Agree
Neutral / Don't Know
Disagree
Strongly Disagree
Does Not Apply

  1. I am/ was given the information I need about why I take medications.

Strongly Agree
Agree
Neutral / Don't Know
Disagree
Strongly Disagree
Does Not Apply

  1. I am/ was given the information I need about my diagnosis.

Strongly Agree
Agree
Neutral / Don't Know
Disagree
Strongly Disagree
Does Not Apply

  1. I am/ was given the information I need about the symptoms of my illness.

Strongly Agree
Agree
Neutral / Don't Know
Disagree
Strongly Disagree
Does Not Apply

  1. I am/ was given information I need about the reasons for my hospitalization.

Strongly Agree
Agree
Neutral / Don't Know
Disagree
Strongly Disagree
Does Not Apply

  1. I am/was given the information I need about my discharge plan

Strongly Agree
Agree
Neutral / Don't Know
Disagree
Strongly Disagree
Does Not Apply

  1. I am/ was given the information I need about groups and activities that are available to me.

Strongly Agree
Agree
Neutral / Don't Know
Disagree
Strongly Disagree
Does Not Apply

  1.  I feel / felt safe in the hospital.

Strongly Agree
Agree
Neutral / Don't Know
Disagree
Strongly Disagree
Does Not Apply

  1. The areas I observed during my stay were clean and properly maintained.

Strongly Agree
Agree
Neutral / Don't Know
Disagree
Strongly Disagree
Does Not Apply

  1. What activities have been/ were the most helpful?


  1. The thing(s) I like/liked the most about the hospital:


  1. The thing(s) I would like to change about the hospital:


  1. The most helpful person or people were:


  1. Please provide the following contact information:
Name
Street Address
Address (cont.)
City
State/Province
Zip/Postal Code
Work Phone
E-mail
  1. Please select from the following that best describes you:



Michelle L. Sirmans
Copyright © 2003 [Eastern State Hospital]. All rights reserved.
Revised: 01/09/08